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Top Five Emotional Intelligence Moments of 2013
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#4 - Traveler's Rage Caught on Tape

Air travel can make you feel like you want to explode, but the rare individuals who do typically play some part in creating the situation that sends them over the edge. Such was the case for Yan Linkun, a mining company executive and Chinese government official who went ballistic after missing his second flight in two days. The reason? He and his family had left the gate to eat breakfast, only to miss the boarding announcement for their 1 p.m. flight. His frightening emotional hijacking drew a crowd and we hope was something he will long regret.

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