TalentSmart is the premier provider of emotional intelligence (EQ) tests, training, and consulting services. People come to us when they want to learn more about emotional intelligence and how they can use it to improve themselves and their organizations.

Case Studies

There are diverse ways to implement emotional intelligence.

TalentSmart consultants, trainers, and coaches work directly with organizations to develop the emotional intelligence (EQ) of their leaders, managers and employees. The following case studies provide a brief example of how our clients combine the use of TalentSmart emotional intelligence products and services to meet their strategic objectives.

EQ in Culture Change
  • Fortune Brands

    Drive Leader Accountability

    Develop a cutting-edge leadership development solution, with real accountability for results.

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  • Pacific Hotel Management

    Boost Guest Satisfaction

    Invest in EQ as the foundation for staff who empathize with and respond to guest needs.

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  • Kroger

    Increase Organization Performance

    Increase self-awareness to take C-suite leader performance to the next level.

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EQ in Leadership Development
  • CTS

    Navigate Growth

    A high-performing executive team navigates unprecedented organizational growth with EQ.

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  • MD Anderson

    Manage Change

    Equip management teams with EQ skills to guide staff through organizational changes.

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  • Sound Transit

    Build Teams

    Measure emotional intelligence skills and personality to unify leaders’ perspectives.

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EQ in Training
  • Nestle Purina

    Prepare Customer Service Professionals

    Prepare sales associates with EQ skills to handle demanding clients.

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  • Nicolas & Co

    Prepare Sales Professionals

    Confront the anxieties of servicing customers, cold calling, and a changing competitive market.

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  • Covenant HealthCare

    Prepare Management

    Increase staff satisfaction and retention with three proven EQ skill development strategies.

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