Saying no can be a real challenge, but only because most of us approach it the wrong way. Dr. Travis Bradberry provides five bullet-proof strategies for keeping yourself from over committing.

Self-control can be a real challenge, but only because most of us try to control our impulses the wrong way. Dr. Travis Bradberry provides six bullet-proof strategies for keeping yourself in check.

Another year of great footage and events showcasing emotional intelligence and emotional ignorance. TalentSmart reviewed them all and picked the year's 10 best.

Dr. Travis Bradberry explains the simple technique that predicts the health and longevity of a relationship with 93% accuracy. He shows you how to use it to repair damage and create thriving relationships at work and home.

Dr. Travis Bradberry elucidates the high EQ leader and explains the importance of testing EQ.

We're often asked for an executive summary that in one page explains EQ and why it's important. When Dr. Travis Bradberry was asked to create one for his keynote at this month's Fortune Growth Summit, he took it a step further and added four bulletproof strategies for bringing EQ to any organization (all on one page).

Research reveals a strong link between emotional intelligence and the quality of leaders' decisions. The authors also offer three best practices for helping leaders to increase the quality of their decision-making through emotional intelligence.

An elephant in the room is a leader's responsibility and an aspiring leader's opportunity. Handling the elephant correctly spikes a team's performance, but handling it incorrectly spells disaster. Dr. Travis Bradberry and Nicole Wolfe show you how to tame the beast.

Dr. Travis Bradberry explains the four things that, when people do them, predict the demise of a relationship with 93% accuracy. He offers bullet-proof strategies for eliminating these “Four Horseman of the Apocalypse” from your relationships at work and home.

Dr. Travis Bradberry explores startling new research demonstrating the brain’s ability to create hunches and gut feelings from sensory information that lies beneath our awareness, and he shows how you can use this “sixth sense” to your advantage.

With the big release coming this Friday, Dr. Jean Greaves uses the film to illustrate bulletproof strategies for responding to a blow up with emotional intelligence.

In a Senate hearing Mr. Rogers secured $20 million for PBS in just six minutes. Dr. Jean Greaves explains how Rogers used emotional intelligence to make it happen.

The average manager spends 18% of his/her workday resolving staff conflicts. Dr. Travis Bradberry reveals why this happens and how you can overcome it.

Trust is a difficult thing to master. Dr. Jean Greaves shows you how to overcome the barriers to trust, so that you can trust the right person at the right time in the right way.

Disagreements are inevitable; coming unglued is not. Dr. Travis Bradberry offers four bullet-proof strategies to ensure you make your point and keep your cool.

When another person's behavior violates that which you hold dear (your values and beliefs), this poses a formidable challenge for even the most emotionally intelligent among us. Learn how you can respond with emotional intelligence every time.

Bouts of anger, even when they seem benign, are unnecessary and unproductive. Dr. Travis Bradberry reveals the source of your anger and shows you how to control it.

Simply knowing what your strengths are doesn't ensure you'll use them to your advantage. Dr. Jean Greaves explains how EQ is the key to unlocking everything your strengths have to offer.

Most of what people express emotionally cannot be heard with the ears. Dr. Travis Bradberry offers three proven strategies to ensure you “hear” it all clearly.

It's only natural to pick several things you plan on improving this year. Problem is, your brain isn't wired to make these resolutions into realities. Dr. Travis Bradberry exposes a powerful "mind-hack" you can use to ensure you're one of the 5% who'll reach their goals this year.

Another year of great footage and events showcasing emotional intelligence and emotional ignorance. TalentSmart reviewed them all and picked the year's 10 best.

Stress is as old as work itself. And so are the ineffective ways we try and deal with it. Dr. Travis Bradberry shows you how to use EQ to eliminate stress' physical and mental toll.

While our research on more than 500,000 people has shown that CEOs have the lowest EQ in the workforce, you have to look closer—at what they do and what they don't—to understand the essence of great leadership.

Dressing somebody down via email is as tempting as it is troublesome. Dr. Travis Bradberry offers five bullet-proof strategies to ensure your computer only sends emotionally intelligent emails.

Last time, Dr. Jean Greaves showed you how to select a high-quality emotional intelligence (EQ) mentor. This time, she shows you how to use a mentor to take your EQ to new heights.

If you want to turbo-charge your EQ, you need to learn from someone who excels at it. Dr. Jean Greaves shows you how to pick a mentor and form an alliance that will give you a real advantage.

There's a hidden, powerful force behind the lack of emotional intelligence you see at work everyday. Dr. Travis Bradberry exposes it and provides practical strategies you can use to make a difference.

Anxiety is the body's natural response to change and challenges. Dr. Travis Bradberry discusses practical strategies you can use to empower yourself and turn that anxiety into action.

As strange as the characters are in NBC's hit show, we often hear fans saying, "I work with those people!" It's high time we take a look to see if there is any EQ in Scranton.

With more than 500,000 people surveyed worldwide, TalentSmart took a 2010 snapshot of EQ scores and the important trends for key industries, including specific findings for professionals working in the human resources profession.

Dr. Travis Bradberry offers a little-known trick that is sure to increase your EQ.

The best advice comes from within, as long as you have the right perspective. Dr. Travis Bradberry shows you how.

To win people over to your message, you must captivate their minds and capture their hearts. Dr. Travis Bradberry offers insights that will help you do just that.

Dr. Travis Bradberry sheds light on a major productivity killer and shows you how to turn it around.

Dr. Travis Bradberry walks you through a five-year strategic initiative that increased leadership capacity during a time of rapid change.

TalentSmart research implicates emotional intelligence (EQ) as the critical factor separating leaders who take appropriate and productive risks from those whose poor choices wreak havoc.

The mass exodus of Baby Boomers from the workplace has begun. Smart companies should examine not only what they're winning-talented youth-but also what they're losing-quality leadership.

This year was filled with headlines showcasing emotional intelligence and emotional ignorance. TalentSmart has read them all and picked the year's 10 best.

TalentSmart's head of programs, Susan DeLazaro, debunks the top five excuses people use when behaving badly in the workplace.

Not many assessments are sold for more than three decades without improvements. That isn't a good thing. Dr. Travis Bradberry shows how we've improved the DISC, for you.

This excerpt from Dr. Travis Bradberry's new book explores the vital role of personality in who we are today and what we become tomorrow.

We're often asked how to teach EQ and personality together. Our head of programs, Sue DeLazaro, shows you how step-by-step.

TalentSmart’s CEO, Dr. Jean Greaves, explains how emotions can derail the sales process and emotional intelligence is the key to your sales people moving from “Hello” to “Sold”.

Despite what sleeping audience members might suggest, training films can be engaging...with a little help. Dr. Travis Bradberry offers a few tricks that will bring any audience to life.

Our most popular download of all time is now revised and updated for 2009. Learn how leading organizations use EQ to boost their bottom line.

The best selling author of The Five Dysfunctions of a Team explains why emotional intelligence is a misunderstood predictor of success.

TalentSmart^® is proud to announce the release of a bold new book with a single purpose: increasing your EQ. Take a peek at the book and discover a powerful relationship management strategy that you can use right now.

Take a sneak peek at a powerful social awareness strategy from TalentSmart's new book: Emotional Intelligence 2.0.

On May 5th we'll launch a bold new book with a single purpose: increasing your EQ. Take a sneak peek and you'll discover a self-management strategy that you can use today.

Layoff rates aren't slowing and people are competing for fewer open jobs. Nick Tasler offers strategies for putting your EQ to work by establishing yourself as a star instead of a straggler.

Nowadays, healthcare providers must win their customers' patronage with quality service, just like in any other business. The authors offer proven strategies for winning your customers over in emotionally-charged conversations.

With 100,000 jobs lost last week, and another million people laid off since November, Nick Tasler offers tips for surviving the guilt and keeping your workplace productive.

With learning budgets getting slashed, T & D professionals must find creative, cost-effective ways to make an impact.

New TalentSmart research finds that every point increase in emotional intelligence (EQ) adds an average of $1,300 to people's annual income. The authors explain this newfound link, including ways you can use it to motivate others to develop their EQ.

In 2008 things have taken a turn for the worse. The authors explain, with suggestions for keeping the emotional intelligence in your workplace on the up and up.

TalentSmart discovers the great divide in self-management skills between Baby Boomers and Generation Y.

A timely sneak peek at the new book by Nick Tasler, R&D Director at TalentSmart, reveals how even the most cautious people can impulsively lose their heads... and their money.

Read the foreword by Dr. Travis Bradberry for the new book that Publisher Weekly bills as "intriguing and rewarding reading for anyone in the business world."

A final, sneak peek (Ch. 2) at the new book about the big problem that's hovering inside every workplace.

Take a sneak peek at Dr. Travis Bradberry's new book about the big problem that's hovering inside every workplace—seagull managers.

Dr. Travis Bradberry takes a good look at the big problem that's hovering inside every workplace—seagull managers.

This startling piece reveals who has the lowest EQ in the workforce and what we can do about it.

With a recession looming, lost productivity is a silent killer inside companies today. TalentSmart's R & D Director offers a proven productivity-booster to recession-proof your workforce.

The bottom line impact of hiring for emotional intelligence is virtually indisputable. Nick Tasler offers a proven strategy your company can use today.

New TalentSmart research reveals the source of attorneys' less-than-stellar reputation with people and why many corporate executives have the same difficulty managing relationships effectively. Dr. Travis Bradberry, Nick Tasler, and Lac D. Su offer strategies for developing that personal touch that money can't buy.

A new study reveals the situations where leaders are incapable of accurately rating their own leadership skills and how feedback from coworkers can increase the accuracy of leader self-perception and job performance.

New TalentSmart research reveals why American men lag in EQ and are long on impulsivity. Nick Tasler and Lac D. Su offer insights on how it's affecting your business.

The funny thing about an assessment is that it only works when people take it. Lac D. Su and Nick Tasler offer a solution that will make them drink when you coach or train.

TalentSmart research has unearthed the seeds of a new double standard sprouting in the workplace: men are paid and promoted for risky behavior, while women aren't privy to these rewards.

Dr. Jean Greaves offers insights from new research that reveals why social awareness is so difficult to master.

In this case study, a TalentSmart-certified emotional intelligence trainer shares how she brought about major changes inside her 4,000-employee organization.

In the largest study of its kind ever conducted, we tested the leadership skills of 3,000 top executives in China, revealing a distinct competitive advantage over the US.

With emotional intelligence emerging as the #1 predictor of personal and professional success, the question becomes who can learn it and how?

Much has been said about the power of transformational leadership, but what are the skills that set transformational leaders apart? An EQ research study finds out.

Can you really teach emotional intelligence in a classroom? Find out why leading organizations answer this question with a resounding, "Yes!" and cite cost efficiency, anonymity, and the lasting impact on participants as the main reasons why EQ workshops work.

Bestselling author and teamwork guru Patrick Lencioni offers insights from his new book.

New research reveals the snap decisions from Malcolm Gladwell's Blink are as important as the book suggests.

In the forward for the sequel to the iconic best seller, Built To Last, Senator John McCain discusses the difference between temporary and lasting success.

Good leadership is often a matter of listening to reason. Use these strategies to beat the precipitous decline in emotional intelligence that is typically seen in those with director titles and above.

New research points to team emotional intelligence as the essential ingredient in stellar group performance.

It only takes a 5% boost in customer loyalty to see a 60% increase in profit. Learn how employee emotional intelligence is the key to wooing customers.

Though IQ is equal for the sexes on average, women consistently score higher than men in emotional intelligence. This article reviews worldwide research on gender and emotional intelligence.

Training films can be engaging…with a little help. Dr. Travis Bradberry offers tricks that will bring any audience to life.

Globalization is changing training. Use these strategies to get a leg up on your competition.

Emotional intelligence predicts 58% of job performance for supervisors through CEOs. Discover how measuring and developing it is the antidote for micromanagement.

Learn best practices for the smooth implementation of a 360º feedback program.

Think emotional intelligence is just rehashing what we already know is important? Take a minute to sip this wine from a different perspective. You might just say goodbye to other soft skill models.

A lack of self-awareness can literally kill you (it'll also murder on job performance).

When your workforce faces the pressure of high turnover and changing assignments, they need help to understand each other. What's the best way to deliver on this challenge?

Discovery's safe landing on Tuesday is a symbol of the culture change at NASA that has created a more emotionally intelligent workforce; one better able to make good decisions under pressure.

With the big release coming this Friday, we explore the role emotional intelligence plays in the Harry Potter series. 

When things get tough at work, what is the typical manager to do? Emotional intelligence is the answer.

What do employees want in a leader? What qualities in a leader will motivate commitment and performance from the workforce? The best selling business author of all time has the answer.

Intact teams have a collective emotional intelligence, just like individuals do. High performing teams learn to harness this power.

A summary of the critical trends facing organizations competing for skilled talent worldwide over the next two decades.

Thought provoking white paper on the impact of emotional intelligence in different regions of the globe is the 5th in a series.

Coaching is the perfect method for teaching the four EQ skills. TalentSmart offers a few tips to show you how.

This piece by Dr. Travis Bradberry and Lac D. Su provides a startling look at the relationship between EQ and age in a worldwide sample.

This piece by Dr. Travis Bradberry and Lac D. Su provides a startling look at the relationship between EQ and job function in a worldwide sample.

The Technical Manual for the Emotional Intelligence Appraisal has been a popular download on the Emotional Intelligence Consortium website. The document reviews the purpose and design of the assessment, including a detailed review of the normative sample and validation research.